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HEAD OF KNOWLEDGE CULTIVATION, IN-DEPTH: Invite Yourself To The Party

About this video 

Dia, the head of knowledge cultivation at Mozilla, describes the challenges of her job, what she likes most, her key decisions, how to get into the industry, and work-life balance. Dia tells us that she has never gotten a job through a traditional path. To get that job you want, you need make connections, ask bold questions, and invite yourself to the party.

Degree: International Economics
Job Title: Head of Knowledge Cultivation
Employer: Mozilla

Job Summary: Operations Research Analysts

Job Description

Operations research analysts use advanced methods of analysis to help organizations solve problems and make better decisions.

On-the-Job Training

None

Additional Info

Many operations research analysts who work with the military are veterans of the U.S. Armed Forces.

Quick Facts

Average salary
Average salary
National Statistic Change Location
Confirm
$40,000 - $125,000
Projected job growth
Projected Job Growth
15 to 25 percent
Typical schedule
Typical schedule
Full-time, Long hours
Typical workplace
Typical workplace
Office, Travel, Indoor, Military, Home
Personal qualities
Personal Qualities
Detail oriented, Problem solving skills, Analytical skills, Written communication skills, Verbal communication skills, People skills, Mathematical skills

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P3.instances[0].transcript.parse_transcript_data({"transcript":"<p><span m='230'>So</span> <span m='680'>my</span> <span m='1470'>role</span> <span m='1780'>here</span> <span m='2009'>at</span> <span m='2300'>Mozilla,</span> <span m='2620'>as</span> <span m='2890'>the</span> <span m='2980'>head</span> <span m='3190'>of</span> <span m='3540'>knowledge</span> <span m='3940'>cultivation,</span> <span m='5010'>the</span> <span m='5160'>thing</span> <span m='5490'>that</span> <span m='5640'>I</span> <span m='5770'>love</span> <span m='6180'>the</span> <span m='6320'>most</span> <span m='6820'>about</span> <span m='7150'>my</span> <span m='7340'>job</span> <span m='7790'>is</span> <span m='7960'>that</span> <span m='8210'>moment</span> <span m='9040'>where</span> <span m='9560'>I've</span> <span m='9620'>either</span> <span m='9930'>taught</span> <span m='10220'>a</span> <span m='10290'>class</span> <span m='10635'>or</span> <span m='10980'>I've</span> <span m='11410'>helped</span> <span m='11930'>somebody</span> <span m='12520'>else</span> <span m='12810'>teach</span> <span m='13060'>somebody</span> <span m='13560'>else</span> <span m='13770'>something,</span> <span m='14710'>and</span> <span m='14900'>I</span> <span m='15040'>see</span> <span m='16520'>the</span> <span m='16620'>person</span> <span m='17030'>that</span> <span m='17090'>just</span> <span m='17320'>learned</span> <span m='17670'>something</span> <span m='19910'>get</span> <span m='20190'>really</span> <span m='20490'>excited.</span> <span m='21910'>And</span> <span m='23240'>it's</span> <span m='23460'>like</span> <span m='23780'>their</span> <span m='24280'>full</span> <span m='24470'>self</span> <span m='24910'>just</span> <span m='25720'>comes</span> <span m='26120'>forward.</span> </p><p><span m='26910'>And</span> <span m='27360'>when</span> <span m='27580'>they</span> <span m='27850'>talk</span> <span m='28210'>about</span> <span m='28710'>what</span> <span m='28910'>they</span> <span m='29030'>just</span> <span m='29330'>learned</span> <span m='29820'>in</span> <span m='29970'>a</span> <span m='30030'>way</span> <span m='30220'>that</span> <span m='30420'>feels</span> <span m='30820'>100%</span> <span m='31400'>like</span> <span m='32520'>they</span> <span m='32650'>just</span> <span m='33010'>get</span> <span m='33200'>it</span> <span m='33370'>they</span> <span m='33430'>want</span> <span m='33610'>to</span> <span m='33660'>go</span> <span m='33830'>start</span> <span m='34330'>doing</span> <span m='34610'>it,</span> <span m='36870'>that,</span> <span m='37180'>for</span> <span m='37280'>me,</span> <span m='37470'>is</span> <span m='37580'>the</span> <span m='37680'>adrenaline</span> <span m='38330'>rush</span> <span m='38640'>that</span> <span m='38770'>comes</span> <span m='39010'>with</span> <span m='39190'>this</span> <span m='39420'>job.</span> </p><p><span m='40170'>The</span> <span m='40300'>thing</span> <span m='40480'>that's</span> <span m='40880'>really</span> <span m='41220'>hard</span> <span m='41830'>for</span> <span m='42050'>me,</span> <span m='42410'>personally,</span> <span m='43190'>is</span> <span m='43940'>some</span> <span m='44250'>of</span> <span m='44340'>the</span> <span m='44420'>projects</span> <span m='44830'>I</span> <span m='44890'>work</span> <span m='45170'>on</span> <span m='45460'>take</span> <span m='45750'>a</span> <span m='45850'>long</span> <span m='46930'>time,</span> <span m='48680'>a</span> <span m='48760'>long</span> <span m='49130'>time</span> <span m='49420'>to</span> <span m='49500'>see</span> <span m='49740'>the</span> <span m='49840'>fruits</span> <span m='50270'>of</span> <span m='50380'>them.</span> <span m='51500'>And</span> <span m='51700'>so,</span> <span m='53100'>sticking</span> <span m='53800'>with</span> <span m='54040'>it</span> <span m='54980'>takes</span> <span m='55230'>a</span> <span m='55310'>lot</span> <span m='55510'>of</span> <span m='55580'>discipline.</span> </p><p><span m='56450'>And</span> <span m='57690'>sometimes,</span> <span m='58100'>when</span> <span m='58500'>I'm</span> <span m='58770'>feeling</span> <span m='60060'>a</span> <span m='60140'>little</span> <span m='60450'>bit</span> <span m='60670'>like</span> <span m='60925'>I'm</span> <span m='61180'>languishing,</span> <span m='62590'>it</span> <span m='62780'>really</span> <span m='63020'>helps</span> <span m='63350'>to</span> <span m='63560'>talk</span> <span m='64030'>to</span> <span m='64379'>somebody</span> <span m='64739'>else</span> <span m='64910'>in</span> <span m='64980'>the</span> <span m='65099'>organization</span> <span m='66050'>that</span> <span m='67030'>champions</span> <span m='67610'>my</span> <span m='67830'>idea.</span> <span m='68750'>And</span> <span m='69260'>reaching</span> <span m='69820'>out</span> <span m='69960'>to</span> <span m='70210'>them</span> <span m='70360'>really</span> <span m='70550'>helps.</span> </p><p><span m='71950'>One</span> <span m='72520'>key</span> <span m='73070'>moment,</span> <span m='73930'>when</span> <span m='74200'>I</span> <span m='74430'>was</span> <span m='74890'>making</span> <span m='75370'>my</span> <span m='75510'>jump</span> <span m='75880'>from</span> <span m='76150'>my</span> <span m='76750'>education</span> <span m='77280'>life</span> <span m='77640'>my</span> <span m='77720'>career</span> <span m='78040'>life</span> <span m='78560'>was,</span> <span m='79740'>after</span> <span m='80120'>I</span> <span m='80150'>graduated</span> <span m='80630'>with</span> <span m='80880'>my</span> <span m='81020'>degree</span> <span m='81320'>in</span> <span m='81420'>economics,</span> <span m='82140'>my</span> <span m='82340'>dad</span> <span m='82740'>took</span> <span m='82940'>me</span> <span m='83070'>to</span> <span m='83260'>an</span> <span m='83440'>interview</span> <span m='84100'>at</span> <span m='84270'>the</span> <span m='84360'>World Bank.</span> <span m='85600'>It</span> <span m='85730'>was</span> <span m='85870'>on</span> <span m='86020'>the</span> <span m='86540'>37</span> <span m='87420'>millionth</span> <span m='87930'>floor</span> <span m='88600'>at</span> <span m='88740'>some</span> <span m='88790'>big,</span> <span m='89060'>fancy</span> <span m='89420'>building</span> <span m='89750'>in</span> <span m='89840'>San Francisco.</span> </p><p><span m='91020'>And</span> <span m='91440'>he</span> <span m='91630'>waited</span> <span m='91940'>downstairs</span> <span m='92360'>in</span> <span m='92410'>the</span> <span m='92490'>lobby,</span> <span m='92840'>while</span> <span m='93010'>I</span> <span m='93090'>went</span> <span m='93290'>up</span> <span m='93410'>in</span> <span m='93490'>my</span> <span m='93620'>suit,</span> <span m='94250'>all</span> <span m='94510'>nervous</span> <span m='94890'>and</span> <span m='94990'>ready</span> <span m='95210'>for</span> <span m='95330'>this</span> <span m='96520'>interview.</span> <span m='97430'>And</span> <span m='97560'>halfway</span> <span m='98010'>through</span> <span m='98130'>this</span> <span m='98330'>interview,</span> <span m='98790'>while I</span> <span m='99010'>sat</span> <span m='99370'>in</span> <span m='99410'>a</span> <span m='99480'>little,</span> <span m='99790'>tiny</span> <span m='100090'>grey</span> <span m='100410'>cube</span> <span m='100740'>far</span> <span m='100960'>away</span> <span m='101160'>from</span> <span m='101320'>any</span> <span m='102090'>window,</span> <span m='103290'>interviewing</span> <span m='103770'>for</span> <span m='103970'>a</span> <span m='104130'>job</span> <span m='104650'>as</span> <span m='104940'>an</span> <span m='105290'>analyst,</span> <span m='106810'>which</span> <span m='106970'>would</span> <span m='107040'>be</span> <span m='107160'>great</span> <span m='107430'>for</span> <span m='107600'>anybody</span> <span m='108210'>else,</span> <span m='109000'>I</span> <span m='109100'>realized,</span> <span m='109980'>[WHISPERING]</span> <span m='110431'>I</span> <span m='110882'>can't</span> <span m='111333'>do</span> <span m='111784'>this.</span> </p><p><span m='114040'>And</span> <span m='114220'>I</span> <span m='114300'>knew</span> <span m='114590'>at</span> <span m='114670'>that</span> <span m='114880'>moment</span> <span m='115310'>that</span> <span m='115650'>the</span> <span m='115900'>path</span> <span m='116340'>that</span> <span m='116450'>I</span> <span m='116550'>had put</span> <span m='116760'>myself</span> <span m='117210'>on,</span> <span m='117490'>for</span> <span m='117680'>looking</span> <span m='118060'>for</span> <span m='118260'>the</span> <span m='118680'>J-O-B</span> <span m='119520'>I</span> <span m='119940'>thought</span> <span m='120360'>that</span> <span m='120780'>I</span> <span m='120880'>wanted,</span> <span m='121420'>was</span> <span m='121580'>not</span> <span m='121840'>my</span> <span m='122020'>route</span> <span m='122290'>to</span> <span m='122440'>success.</span> <span m='123500'>So</span> <span m='123890'>I</span> <span m='124990'>tossed</span> <span m='125360'>in</span> <span m='125430'>the</span> <span m='125530'>towel.</span> <span m='126200'>And</span> <span m='126560'>another</span> <span m='127120'>really</span> <span m='127480'>important</span> <span m='127840'>moment</span> <span m='128139'>in</span> <span m='128250'>my</span> <span m='128410'>life</span> <span m='128720'>happened</span> <span m='129190'>a</span> <span m='129300'>couple</span> <span m='129710'>of</span> <span m='129949'>years</span> <span m='130330'>later.</span> </p><p><span m='131120'>After</span> <span m='131790'>following</span> <span m='132170'>my</span> <span m='132290'>curiosity,</span> <span m='133140'>being</span> <span m='133410'>really</span> <span m='133670'>bold,</span> <span m='134070'>I</span> <span m='134180'>found,</span> <span m='135220'>through</span> <span m='135430'>a</span> <span m='135500'>connection.</span> <span m='137426'>a</span> <span m='138010'>guy</span> <span m='138500'>who</span> <span m='138640'>does</span> <span m='138930'>work</span> <span m='139390'>similar</span> <span m='139690'>to</span> <span m='139750'>the</span> <span m='139840'>work</span> <span m='140050'>that</span> <span m='140150'>I</span> <span m='140230'>do</span> <span m='140450'>today.</span> <span m='141320'>And</span> <span m='141500'>I</span> <span m='142160'>said,</span> <span m='142420'>I</span> <span m='142470'>want</span> <span m='142630'>to</span> <span m='142670'>do</span> <span m='142840'>what</span> <span m='143040'>you</span> <span m='143140'>do.</span> <span m='143300'>And</span> <span m='143350'>he</span> <span m='143460'>said,</span> <span m='143590'>how</span> <span m='143740'>do</span> <span m='143800'>you know?</span> <span m='144260'>And</span> <span m='144720'>I</span> <span m='144810'>said,</span> <span m='145140'>well,</span> <span m='145650'>I</span> <span m='146010'>don't</span> <span m='146310'>really.</span> <span m='146780'>He said, good,</span> <span m='147020'>come</span> <span m='147240'>watch</span> <span m='147490'>me</span> <span m='147610'>work</span> <span m='147850'>for</span> <span m='147980'>a</span> <span m='148030'>day.</span> </p><p><span m='148870'>I</span> <span m='148960'>went</span> <span m='149180'>and</span> <span m='149240'>watched</span> <span m='149560'>him</span> <span m='149870'>work</span> <span m='150170'>for</span> <span m='150250'>a</span> <span m='150330'>day.</span> <span m='150560'>And my</span> <span m='150920'>jaw</span> <span m='151520'>dropped.</span> <span m='151900'>And</span> <span m='152140'>my</span> <span m='152560'>gut</span> <span m='153120'>just</span> <span m='153470'>felt</span> <span m='153910'>like</span> <span m='154080'>it</span> <span m='154170'>was</span> <span m='154340'>on</span> <span m='154490'>fire.</span> <span m='155020'>And</span> <span m='155180'>I</span> <span m='155330'>could</span> <span m='155520'>tell,</span> <span m='155970'>this</span> <span m='156330'>was</span> <span m='156470'>the</span> <span m='156550'>work</span> <span m='156870'>for</span> <span m='157070'>me.</span> <span m='157500'>I</span> <span m='157640'>just</span> <span m='157910'>fell</span> <span m='158200'>in</span> <span m='158320'>love</span> <span m='158520'>with</span> <span m='158700'>it.</span> </p><p><span m='159230'>And</span> <span m='159370'>I</span> <span m='159400'>was</span> <span m='159550'>so</span> <span m='160620'>nervous</span> <span m='161130'>to</span> <span m='161220'>ask</span> <span m='161610'>him.</span> <span m='161910'>But</span> <span m='162780'>a</span> <span m='162810'>few</span> <span m='162990'>days</span> <span m='163230'>later</span> <span m='163450'>to him,</span> <span m='163700'>I</span> <span m='163770'>said,</span> <span m='164020'>you know,</span> <span m='164475'>I</span> <span m='164930'>need</span> <span m='165250'>my</span> <span m='165400'>big</span> <span m='165630'>break.</span> <span m='166200'>I</span> <span m='167880'>need</span> <span m='168280'>my</span> <span m='168480'>big</span> <span m='168720'>break.</span> <span m='169030'>And</span> <span m='169170'>it's</span> <span m='169310'>going</span> <span m='169430'>to</span> <span m='169490'>come</span> <span m='169690'>from</span> <span m='169900'>you,</span> <span m='170310'>or</span> <span m='170380'>it's</span> <span m='170510'>going</span> <span m='170630'>to</span> <span m='170690'>come</span> <span m='170880'>from</span> <span m='171050'>someone</span> <span m='171530'>else.</span> <span m='171940'>And</span> <span m='172070'>the</span> <span m='172110'>next</span> <span m='172390'>day,</span> <span m='172510'>he</span> <span m='172660'>sent me</span> <span m='172960'>the</span> <span m='173030'>contract.</span> </p><p><span m='173960'>So</span> <span m='174160'>be</span> <span m='174450'>bold,</span> <span m='174970'>be</span> <span m='175200'>curious.</span> <span m='175912'>Those</span> <span m='176270'>are</span> <span m='176570'>two</span> <span m='176830'>defining</span> <span m='177260'>moments</span> <span m='177590'>in</span> <span m='177670'>my</span> <span m='177840'>career.</span> <span m='178210'>And</span> <span m='178280'>I</span> <span m='178320'>will</span> <span m='178440'>never,</span> <span m='179080'>ever</span> <span m='179560'>regret</span> <span m='180080'>the</span> <span m='180170'>risk I took</span> <span m='180655'>in both of</span> <span m='181140'>those.</span> </p><p><span m='182460'>So</span> <span m='182660'>how</span> <span m='182950'>hard</span> <span m='183250'>it</span> <span m='183460'>to</span> <span m='183550'>get</span> <span m='183690'>a</span> <span m='183780'>job</span> <span m='184080'>like</span> <span m='184260'>the</span> <span m='184330'>one</span> <span m='184480'>that</span> <span m='184610'>I</span> <span m='184660'>have</span> <span m='185030'>at</span> <span m='185170'>Mozilla?</span> <span m='185950'>I</span> <span m='186040'>don't</span> <span m='186250'>really</span> <span m='186460'>know</span> <span m='186550'>how</span> <span m='186700'>to</span> <span m='186870'>answer</span> <span m='187160'>that,</span> <span m='187440'>because</span> <span m='187800'>I've</span> <span m='187980'>never</span> <span m='189230'>gotten</span> <span m='189620'>a</span> <span m='189710'>job</span> <span m='190520'>through a</span> <span m='190760'>traditional</span> <span m='191480'>path.</span> <span m='191940'>I</span> <span m='192020'>think</span> <span m='192450'>every</span> <span m='192690'>job</span> <span m='192900'>I've</span> <span m='193040'>ever</span> <span m='193270'>had,</span> <span m='193760'>I've</span> <span m='194100'>never</span> <span m='194600'>actually</span> <span m='194920'>even</span> <span m='195240'>provided</span> <span m='195640'>a</span> <span m='195720'>resume.</span> <span m='196360'>It</span> <span m='196450'>was</span> <span m='196610'>all</span> <span m='196860'>through</span> <span m='197090'>connections,</span> <span m='197720'>asking</span> <span m='197995'>bold</span> <span m='198590'>questions,</span> <span m='199200'>and</span> <span m='199340'>inviting</span> <span m='199690'>myself</span> <span m='200010'>to</span> <span m='200140'>the</span> <span m='200230'>party.</span> </p>","file":{"id":255714,"video_id":"2699030293001","name":"69111729","duration":202495,"thumbnail_url":null}});