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SR. INFRASTRUCTURE SPECIALIST: Learned That Programming Is Introverted & Switched To Networking

About this video 

Jen is a Senior Infrastructure Specialist for local government, managing computers servers and security, and helping programmers develop their businesses. She wished she had known how much fun college would be, studying what you wanted, and in the company of others with the same interests.

Degree: Management Information Systems and Services
Job Title: Senior Infrastructure Specialist
Employer: Local Government

Job Summary: Computer and Information Systems Managers

Job Description

Computer and information systems managers, often called information technology managers (IT managers or IT project managers), plan, coordinate, and direct computer-related activities in an organization. They help determine the information technology goals of an organization and are responsible for implementing the appropriate computer systems to meet those goals.

On-the-Job Training

None

Additional Info

Most jobs for computer and information systems managers require several years of experience in a related information technology (IT) job. Lower-level management positions may require only a few years of experience. Directors are more likely to need 5 to 10 years of related work experience. A chief technology officer (CTO), who oversees the technology plan for an organization, may need more than 15 years of experience in the IT field before being considered for a job.

Quick Facts

Average salary
Average salary
National Statistic Change Location
Confirm
$70,000 - $170,000
Projected job growth
Projected Job Growth
10 to 20 percent
Typical schedule
Typical schedule
Full-time
Typical workplace
Typical workplace
Office, Indoor, Hospital / Clinic
Personal qualities
Personal Qualities
Problem solving skills, Analytical skills, Written communication skills, Verbal communication skills, Leadership ability, Organizational skills

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P3.instances[0].transcript.parse_transcript_data({"transcript":"<p><span m='620'>My</span> <span m='760'>name</span> <span m='1030'>is</span> <span m='1330'>Jen</span> <span m='1710'>Latham</span> <span m='1940'>and</span> <span m='2530'>I'm</span> <span m='2730'>a</span> <span m='2780'>senior</span> <span m='3210'>infrastructure</span> <span m='3820'>specialist.</span> <span m='4500'>I</span> <span m='4580'>worked</span> <span m='4820'>for</span> <span m='4950'>local</span> <span m='5220'>government.</span> <span m='6240'>And</span> <span m='6560'>what</span> <span m='6700'>I</span> <span m='6800'>do</span> <span m='7200'>is,</span> <span m='7370'>I</span> <span m='7450'>manage</span> <span m='8000'>servers</span> <span m='8870'>and</span> <span m='9380'>security</span> <span m='9890'>for</span> <span m='10000'>my</span> <span m='10120'>organization.</span> </p><p><span m='11590'>Typically</span> <span m='12030'>what</span> <span m='12210'>I'm</span> <span m='12360'>doing</span> <span m='12820'>is,</span> <span m='13040'>I'm</span> <span m='13160'>doing</span> <span m='13440'>advanced</span> <span m='13960'>level.</span> <span m='14500'>The</span> <span m='14560'>help</span> <span m='14790'>desk</span> <span m='15100'>would</span> <span m='15220'>get</span> <span m='15500'>user</span> <span m='15760'>problems</span> <span m='16350'>and</span> <span m='16410'>they would</span> <span m='16520'>escalate</span> <span m='16990'>to</span> <span m='17100'>me</span> <span m='17220'>for</span> <span m='17360'>assistance</span> <span m='17900'>when</span> <span m='18170'>first</span> <span m='18440'>line</span> <span m='18600'>support</span> <span m='18940'>can't</span> <span m='19130'>handle</span> <span m='19460'>them.</span> </p><p><span m='20340'>And</span> <span m='20770'>I</span> <span m='20860'>manage</span> <span m='21140'>our</span> <span m='21420'>servers</span> <span m='22000'>and</span> <span m='22100'>I</span> <span m='22140'>work</span> <span m='22470'>with</span> <span m='22910'>our</span> <span m='23280'>application,</span> <span m='25190'>our</span> <span m='25330'>programmers</span> <span m='26040'>to</span> <span m='27090'>help</span> <span m='27320'>them</span> <span m='28000'>develop</span> <span m='28570'>line</span> <span m='28750'>of</span> <span m='28810'>business</span> <span m='29210'>for</span> <span m='29850'>the</span> <span m='29940'>customers.</span> <span m='30970'>I</span> <span m='31140'>started</span> <span m='31600'>my</span> <span m='32970'>development</span> <span m='33420'>into</span> <span m='33660'>a</span> <span m='33730'>computer</span> <span m='34130'>field--</span> <span m='34730'>my</span> <span m='35200'>undergraduate</span> <span m='35780'>college</span> <span m='36300'>was</span> <span m='36630'>for</span> <span m='36740'>programming--</span> <span m='37650'>back</span> <span m='38290'>in</span> <span m='38530'>the</span> <span m='38800'>late</span> <span m='39010'>'90s</span> <span m='39510'>it</span> <span m='39650'>was</span> <span m='39930'>called</span> <span m='40250'>management</span> <span m='40650'>information</span> <span m='41150'>systems.</span> </p><p><span m='42380'>And</span> <span m='43610'>during</span> <span m='44010'>my</span> <span m='44310'>sophomore</span> <span m='44650'>year of</span> <span m='44850'>college,</span> <span m='45340'>I started an</span> <span m='45710'>internship.</span> <span m='46680'>And</span> <span m='46860'>I</span> <span m='46930'>realized</span> <span m='47260'>that</span> <span m='47360'>programming</span> <span m='47820'>was</span> <span m='47960'>a</span> <span m='48010'>very</span> <span m='48670'>isolated</span> <span m='49115'>career</span> <span m='49560'>path.</span> <span m='50520'>Those</span> <span m='50630'>people sat</span> <span m='50900'>by themselves</span> <span m='51295'>and</span> <span m='51690'>programmed</span> <span m='51980'>quietly.</span> <span m='52580'>And</span> <span m='52960'>I</span> <span m='53100'>got</span> <span m='53280'>into</span> <span m='53340'>networking</span> <span m='53700'>because</span> <span m='53890'>the</span> <span m='54050'>network</span> <span m='54320'>engineers</span> <span m='54900'>got</span> <span m='55080'>to</span> <span m='55690'>work</span> <span m='55880'>throughout</span> <span m='56200'>the</span> <span m='56300'>organization</span> <span m='56605'>and</span> <span m='56910'>talk</span> <span m='57110'>to</span> <span m='57180'>everybody</span> <span m='57490'>in</span> <span m='57540'>the</span> <span m='57630'>company,</span> <span m='58030'>and I</span> <span m='58170'>felt that was a</span> <span m='58570'>little</span> <span m='58710'>bit</span> <span m='58840'>better</span> <span m='59050'>suited</span> <span m='59390'>to my</span> <span m='59500'>personality.</span> </p><p><span m='61060'>When</span> <span m='61630'>I</span> <span m='61730'>was</span> <span m='61890'>in</span> <span m='61960'>high</span> <span m='62120'>school,</span> <span m='62520'>what</span> <span m='62750'>I</span> <span m='62850'>didn't</span> <span m='63120'>understand</span> <span m='63700'>was</span> <span m='63980'>how</span> <span m='64239'>enjoyable</span> <span m='64730'>education</span> <span m='65260'>could</span> <span m='65379'>be</span> <span m='65580'>at</span> <span m='65680'>the</span> <span m='65760'>college</span> <span m='66140'>level</span> <span m='66640'>where</span> <span m='66920'>you're</span> <span m='67540'>in</span> <span m='67860'>a</span> <span m='67950'>field</span> <span m='68370'>where</span> <span m='68540'>you're</span> <span m='68600'>more</span> <span m='68920'>specialized</span> <span m='69510'>study</span> <span m='69970'>and you're</span> <span m='70470'>in with</span> <span m='70620'>people</span> <span m='70880'>with</span> <span m='71170'>other</span> <span m='71400'>like</span> <span m='71630'>interests.</span> <span m='72520'>It</span> <span m='72680'>really</span> <span m='72900'>develops</span> <span m='73390'>and</span> <span m='73490'>broadens,</span> <span m='74110'>and</span> <span m='74280'>all</span> <span m='74400'>of</span> <span m='74500'>a</span> <span m='74600'>sudden</span> <span m='74810'>it</span> <span m='74920'>becomes</span> <span m='75370'>much</span> <span m='75570'>more</span> <span m='75710'>engaging.</span> </p><p><span m='76360'>Whereas</span> <span m='76730'>high</span> <span m='76870'>school</span> <span m='77080'>was</span> <span m='77250'>a</span> <span m='77380'>more</span> <span m='77560'>of a chore,</span> <span m='78550'>college</span> <span m='78880'>was</span> <span m='79060'>more</span> <span m='79230'>enjoyable</span> <span m='79690'>and</span> <span m='79810'>it was</span> <span m='79940'>getting</span> <span m='80330'>out</span> <span m='80500'>in</span> <span m='80650'>the</span> <span m='80740'>field</span> <span m='81160'>that</span> <span m='81500'>I've</span> <span m='81600'>been</span> <span m='81820'>in</span> <span m='82070'>for</span> <span m='82580'>well</span> <span m='82910'>over</span> <span m='83150'>15</span> <span m='83500'>years</span> <span m='83720'>now,</span> <span m='83900'>and</span> <span m='84000'>I</span> <span m='84050'>enjoy</span> <span m='84380'>my</span> <span m='84550'>job</span> <span m='84860'>quite</span> <span m='85140'>a</span> <span m='85180'>bit.</span> <span m='85360'>And</span> <span m='85400'>a</span> <span m='85460'>lot</span> <span m='85620'>of</span> <span m='85670'>people</span> <span m='85930'>can't</span> <span m='86140'>say</span> <span m='86310'>that.</span> </p>","file":{"id":294019,"video_id":"2698927055001","name":"750-Jen-SeniorInfrastructureSpecialist1","duration":87354,"thumbnail_url":null}});