× We offer our visitors 5 free video views. Download the free iOS app here for access to thousands of videos. Schools may contact us for full platform access.
Tourist 2660431221001 2698892968001 vs 52455726e4b0921783fc61c0 672293882001


About this video 

Caitlin shares the challenges of working as a dental office manager and the different skills required to perform his job effectively.

Degree: Psychology
Job Title: Office Manager

Job Summary: Office Clerks, General

Job Description

General office clerks do a broad range of administrative tasks, including answering telephones, typing or word processing, and filing. However, tasks vary widely in different jobs.

On-the-Job Training

Short-term on-the-job training

Quick Facts

Average salary
Average salary
National Statistic Change Location
$20,000 - $30,000
Projected job growth
Projected Job Growth
10 to 20 percent
Typical schedule
Typical schedule
Typical workplace
Typical workplace
Office, Indoor, Hospital / Clinic
Personal qualities
Personal Qualities
Detail oriented, Written communication skills, Verbal communication skills, Technical skills, People skills, Organizational skills

PathSource provides free English transcriptions for each of our informational interviews on video which will appear here after you have signed in. Our advanced transcriptions are highly interactive. They scroll down automatically as the video plays and users can jump to a specific part of the video by clicking on any word in the transcript.

For a small fee, we offer transcriptions in different languages, making PathSource a great tool for English Language Learners. This feature is currently available for customers in the education field only.

Please contact us at support@pathsoruce.com if you have any questions or would like to get a price quote for advanced transcripts offered in a second language.

P3.instances[0].transcript.parse_transcript_data({"transcript":"<p><span m='0'>I</span> <span m='290'>am</span> <span m='690'>an</span> <span m='1090'>office</span> <span m='1410'>manager,</span> <span m='1930'>treatment</span> <span m='2180'>coordinator</span> <span m='3060'>at a</span> <span m='3180'>dental</span> <span m='3250'>office.</span> <span m='4200'>Usually</span> <span m='4590'>I</span> <span m='4780'>come</span> <span m='5050'>in,</span> <span m='5480'>I'm</span> <span m='5690'>the</span> <span m='5800'>one</span> <span m='6230'>who</span> <span m='6380'>schedules</span> <span m='6773'>appointments,</span> <span m='7166'>who</span> <span m='8020'>deals</span> <span m='8310'>with</span> <span m='8955'>accounts.</span> <span m='10460'>Who</span> <span m='11600'>does</span> <span m='11890'>treatment</span> <span m='12330'>coordinating,</span> <span m='13230'>and</span> <span m='14020'>kind</span> <span m='14300'>of</span> <span m='15150'>who</span> <span m='15630'>you</span> <span m='15750'>would</span> <span m='15830'>talk to</span> <span m='16190'>about</span> <span m='16670'>financials.</span> <span m='19338'>So</span> <span m='19770'>I</span> <span m='20030'>went to</span> <span m='20230'>UC</span> <span m='20520'>Santa Cruz,</span> <span m='21190'>and</span> <span m='21300'>I</span> <span m='21350'>got</span> <span m='21530'>a</span> <span m='21600'>degree</span> <span m='21940'>in</span> <span m='22070'>psychology.</span> </p><p><span m='22580'>I got</span> <span m='22830'>my</span> <span m='22990'>bachelor's in</span> <span m='23280'>psychology,</span> <span m='23860'>and</span> <span m='23980'>then</span> <span m='24130'>when</span> <span m='24280'>I</span> <span m='24530'>graduated,</span> <span m='25510'>I</span> <span m='25570'>was</span> <span m='25720'>looking</span> <span m='26000'>into</span> <span m='26410'>like,</span> <span m='26650'>HR</span> <span m='27240'>and</span> <span m='27300'>managing</span> <span m='27950'>type</span> <span m='28170'>positions,</span> <span m='28890'>and</span> <span m='29100'>then</span> <span m='29320'>I</span> <span m='29620'>stumbled</span> <span m='29700'>upon</span> <span m='30110'>a</span> <span m='30460'>dental</span> <span m='30860'>office.</span> <span m='32020'>So</span> <span m='32580'>I</span> <span m='32670'>started</span> <span m='33030'>there,</span> <span m='33460'>and then</span> <span m='33590'>I</span> <span m='33920'>recently</span> <span m='34280'>transferred</span> <span m='34830'>to</span> <span m='35110'>this new</span> <span m='35310'>office.</span> <span m='36190'>I</span> <span m='36280'>wish</span> <span m='36570'>I</span> <span m='36610'>would have</span> <span m='36880'>known</span> <span m='38685'>how</span> <span m='39130'>hard</span> <span m='39360'>it</span> <span m='39470'>was.</span> </p><p><span m='39730'>A</span> <span m='39990'>lot</span> <span m='40360'>of</span> <span m='40520'>people</span> <span m='40740'>think</span> <span m='40910'>it's</span> <span m='41080'>really</span> <span m='41520'>easy.</span> <span m='41845'>They</span> <span m='42170'>think</span> <span m='42410'>that</span> <span m='42560'>you</span> <span m='42680'>just</span> <span m='42830'>pick up</span> <span m='43130'>and answer</span> <span m='43240'>the phone.</span> <span m='44232'>It's</span> <span m='44728'>a lot</span> <span m='45224'>more than</span> <span m='45720'>that.</span> <span m='46020'>Yeah,</span> <span m='46320'>I</span> <span m='46500'>mean,</span> <span m='46660'>it's</span> <span m='46860'>a</span> <span m='46910'>lot</span> <span m='47090'>of</span> <span m='47150'>numbers.</span> <span m='47800'>I'm</span> <span m='47890'>not</span> <span m='48010'>really</span> <span m='48180'>good at</span> <span m='48460'>numbers,</span> <span m='48540'>but</span> <span m='48830'>it's a</span> <span m='49070'>lot of</span> <span m='49110'>numbers.</span> <span m='49330'>There's</span> <span m='49570'>a</span> <span m='49790'>lot</span> <span m='50000'>of</span> <span m='50160'>patient</span> <span m='50700'>interactions.</span> <span m='51270'>It's</span> <span m='51740'>a</span> <span m='52090'>lot</span> <span m='52320'>of</span> <span m='53990'>time</span> <span m='54240'>management.</span> <span m='55180'>It's a</span> <span m='55646'>lot</span> <span m='56112'>about--</span> <span m='57510'>yeah,</span> <span m='57810'>it's a</span> <span m='58110'>lot of</span> <span m='58410'>time management.</span> </p>","file":{"id":276808,"video_id":"2698886759001","name":"72578000","duration":59775,"thumbnail_url":null}});