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CLIENT RELATIONS, LAW FIRM: Knowing About The Working Environment Can Make A Difference

About this video 

Lily works at large law firm. She shares what a typical day looks like for her and shares her career path. She also talks about what she would have liked to have known about the working environment of a large office before she started her job.

Degree: Political Science
Job Title: Client Relations

Job Summary: Legal Secretaries

Job Description

Legal secretaries do specialized work requiring knowledge of legal terminology and procedures. Legal secretaries prepare messages and legal papers, such as summonses, complaints, motions, responses, and subpoenas under the supervision of an attorney or a paralegal. They also may review legal journals and help with legal research—for example, by verifying quotes and citations in legal briefs.

On-the-Job Training

Short-term on-the-job training

Additional Info

Legal secretaries have a few certification options. For example, those with 1 year of experience in the legal field, or who have concluded an approved training course and who want to be certified as a legal support professional, can acquire the Accredited Legal Secretary (ALS) designation through a testing process administered by NALS. NALS offers two additional designations: Professional Legal Secretary (PLS), considered an advanced certification for legal support professionals, and a designation for proficiency as a paralegal.

Certification Requirement
Recommended by te Legal Secretaries International.

Quick Facts

Average salary
Average salary
National Statistic Change Location
Confirm
$20,000 - $55,000
Projected job growth
Projected Job Growth
10 to 20 percent
Typical schedule
Typical schedule
Full-time
Typical workplace
Typical workplace
Remote, Outdoor, Indoor, Office
Personal qualities
Personal Qualities
Organizational skills, People skills, Technical skills, Written communication skills

Educational Path

Education requirement
Education Requirement
High school degree
Trade/vocational School
Recommended majors
Recommended Majors
Law
View Detailed Career Data

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P3.instances[0].transcript.parse_transcript_data({"transcript":"<p><span m='320'>I</span> <span m='570'>do</span> <span m='960'>client</span> <span m='1300'>relations</span> <span m='1910'>at</span> <span m='2340'>a</span> <span m='2770'>large</span> <span m='3065'>law</span> <span m='3360'>firm.</span> <span m='4180'>A typical</span> <span m='4615'>day</span> <span m='5530'>is</span> <span m='5810'>generally</span> <span m='7010'>sitting</span> <span m='7740'>down</span> <span m='8160'>at</span> <span m='8260'>my</span> <span m='8380'>desk</span> <span m='8970'>and</span> <span m='9570'>checking</span> <span m='10140'>email,</span> <span m='11150'>organizing</span> <span m='11690'>what</span> <span m='11840'>my</span> <span m='12100'>priorities</span> <span m='12670'>might</span> <span m='12850'>be for</span> <span m='13330'>the</span> <span m='13420'>day.</span> <span m='14340'>I</span> <span m='14570'>might</span> <span m='14760'>have</span> <span m='15090'>specific</span> <span m='15470'>projects</span> <span m='15830'>that</span> <span m='16190'>I'm</span> <span m='16390'>working</span> <span m='16740'>on.</span> <span m='18110'>It</span> <span m='18200'>might</span> <span m='18420'>be</span> <span m='19280'>putting</span> <span m='19710'>together</span> <span m='19950'>a</span> <span m='20230'>report</span> <span m='20870'>for</span> <span m='21000'>a</span> <span m='21070'>client</span> <span m='22890'>or</span> <span m='23310'>reporting</span> <span m='24010'>on</span> <span m='24740'>progress</span> <span m='25890'>for</span> <span m='26267'>management.</span> <span m='27400'>I</span> <span m='27950'>also</span> <span m='28700'>respond</span> <span m='29240'>to</span> <span m='29790'>requests</span> <span m='30445'>from</span> <span m='30770'>clients,</span> <span m='31370'>either</span> <span m='31720'>directly</span> <span m='32015'>through my</span> <span m='32310'>manager</span> <span m='33060'>or</span> <span m='38015'>responding</span> <span m='38370'>to</span> <span m='38570'>requests</span> <span m='38740'>from</span> <span m='39440'>attorneys,</span> <span m='40365'>generally</span> <span m='40620'>by</span> <span m='40890'>email.</span> </p><p><span m='41830'>I</span> <span m='42690'>got</span> <span m='42980'>my</span> <span m='43560'>bachelor</span> <span m='44035'>or</span> <span m='44510'>arts</span> <span m='45240'>at</span> <span m='45470'>a</span> <span m='45740'>four-year</span> <span m='46440'>college.</span> <span m='47140'>And</span> <span m='48210'>I</span> <span m='48640'>went</span> <span m='49090'>into</span> <span m='49842'>a</span> <span m='50220'>political</span> <span m='50610'>consulting</span> <span m='51420'>firm</span> <span m='51840'>after</span> <span m='53000'>graduating.</span> <span m='55064'>And</span> <span m='55526'>then</span> <span m='56450'>I</span> <span m='57110'>went</span> <span m='57330'>into</span> <span m='57670'>a</span> <span m='58270'>startup</span> <span m='58720'>company.</span> <span m='60544'>After that,</span> <span m='61002'>then I</span> <span m='61460'>went into</span> <span m='61918'>the</span> <span m='62380'>law firm.</span> </p><p><span m='63030'>Something</span> <span m='63290'>that</span> <span m='63380'>I</span> <span m='63490'>would</span> <span m='63640'>have</span> <span m='63850'>liked</span> <span m='64253'>to</span> <span m='64656'>know</span> <span m='66130'>would</span> <span m='66390'>be</span> <span m='67540'>the</span> <span m='67910'>working</span> <span m='68140'>environment.</span> <span m='69260'>I</span> <span m='69340'>think</span> <span m='69600'>going</span> <span m='69940'>into</span> <span m='70920'>a</span> <span m='71040'>company,</span> <span m='72000'>what</span> <span m='72340'>is going to</span> <span m='72700'>really</span> <span m='72920'>make</span> <span m='73190'>a</span> <span m='73590'>difference</span> <span m='73940'>is who</span> <span m='74170'>you're</span> <span m='74380'>working</span> <span m='74790'>with.</span> <span m='75490'>And</span> <span m='75630'>so</span> <span m='75800'>knowing</span> <span m='76760'>who</span> <span m='77290'>the</span> <span m='77390'>people</span> <span m='77720'>are</span> <span m='77890'>that</span> <span m='78060'>you're</span> <span m='78220'>working</span> <span m='78570'>with,</span> <span m='79370'>what</span> <span m='79470'>kind</span> <span m='79590'>of</span> <span m='79680'>environment</span> <span m='80460'>it</span> <span m='80780'>is.</span> <span m='81410'>Are you</span> <span m='81540'>working</span> <span m='81780'>mainly</span> <span m='82530'>alone</span> <span m='83010'>in</span> <span m='83270'>front of the</span> <span m='83670'>computer?</span> <span m='84210'>Are you</span> <span m='84430'>in a</span> <span m='84530'>small group</span> <span m='84990'>environment?</span> <span m='85700'>Are you on a</span> <span m='86182'>big team?</span> <span m='87628'>Those</span> <span m='88110'>details</span> <span m='88592'>can</span> <span m='89074'>really make</span> <span m='89560'>a difference</span> <span m='89910'>in</span> <span m='90260'>your</span> <span m='90870'>day-to-day</span> <span m='91460'>job</span> <span m='91910'>and</span> <span m='92340'>also</span> <span m='93120'>probably your</span> <span m='93420'>career</span> <span m='93720'>path in</span> <span m='94020'>general.</span> </p>","file":{"id":276851,"video_id":"2700847744001","name":"72624178","duration":94975,"thumbnail_url":null}});