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CTO/CIO, IN-DEPTH: Enjoys The Freedom To Improve The Business Any Way He Sees Fit

About this video 

Rob, CTO/CIO of a small company that manages systems & networks, discusses what he loves most about his job, its challenges, his key decisions, how hard it is to get a job in his field, and work-life balance. He started programming in middle-school; he'd research it in the library since books were expensive and then practice at home.

Job Title: CTO/CIO

Job Summary: Chief Executives

Job Description

Top executives devise strategies and policies to ensure that an organization meets its goals. They plan, direct, and coordinate operational activities of companies and public or private-sector organizations.

On-the-Job Training

None

Additional Info

Top executives must have related work experience. Top executives in some companies are promoted from within their organization. However, other companies may prefer to hire from outside the organization.

Chief executives typically need extensive managerial experience. Executives also are expected to have experience in the organization’s area of specialty. Most general and operations managers hired from outside an organization need lower level supervisory or management experience in a related field.

Certification Requirement
Recommended by the Institute of Certified Professional Managers.

Quick Facts

Average salary
Average salary
National Statistic Change Location
Confirm
$75,000 - $170,000
Projected job growth
Projected Job Growth
0 to 10 percent
Typical schedule
Typical schedule
Full-time, Irregular
Typical workplace
Typical workplace
Office, Travel, Indoor, Hospital / Clinic
Personal qualities
Personal Qualities
Problem solving skills, Creativity, Analytical skills, Written communication skills, Verbal communication skills, Leadership ability, Teamwork, People skills, Networking, Organizational skills

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P3.instances[0].transcript.parse_transcript_data({"transcript":"<p><span m='420'>What</span> <span m='640'>do</span> <span m='750'>I</span> <span m='820'>like</span> <span m='1090'>most</span> <span m='1390'>about</span> <span m='1490'>my</span> <span m='1620'>job</span> <span m='2020'>is</span> <span m='2410'>the</span> <span m='2450'>be</span> <span m='2680'>flexible</span> <span m='3110'>schedule.</span> <span m='4320'>It</span> <span m='5680'>varies.</span> <span m='6280'>If</span> <span m='6400'>there's</span> <span m='6580'>a</span> <span m='6640'>meeting,</span> <span m='6960'>I</span> <span m='7040'>have</span> <span m='7260'>to</span> <span m='7350'>be</span> <span m='7520'>there</span> <span m='7670'>at</span> <span m='7770'>the</span> <span m='7880'>time,</span> <span m='8170'>obviously.</span> <span m='9330'>But</span> <span m='9680'>if</span> <span m='9880'>I'm</span> <span m='10030'>unable</span> <span m='10470'>to</span> <span m='10600'>make</span> <span m='10830'>it</span> <span m='10940'>during</span> <span m='11160'>the</span> <span m='11230'>day,</span> <span m='11530'>then</span> <span m='11760'>I</span> <span m='11850'>got</span> <span m='11970'>to</span> <span m='12020'>make</span> <span m='12170'>up</span> <span m='12250'>my</span> <span m='12350'>time</span> <span m='13230'>either</span> <span m='13500'>at</span> <span m='13590'>night</span> <span m='14000'>or</span> <span m='14770'>over</span> <span m='14890'>the</span> <span m='14980'>weekend</span> <span m='16079'>or</span> <span m='16360'>take</span> <span m='16580'>vacation</span> <span m='17020'>time.</span> </p><p><span m='20820'>I</span> <span m='20960'>think</span> <span m='21170'>what</span> <span m='21280'>I</span> <span m='21350'>like</span> <span m='21660'>most</span> <span m='21980'>about</span> <span m='22630'>the</span> <span m='22740'>job,</span> <span m='23020'>because</span> <span m='23280'>it's</span> <span m='23400'>a</span> <span m='23450'>small</span> <span m='23760'>business</span> <span m='24240'>and</span> <span m='24330'>it's</span> <span m='24430'>very</span> <span m='24640'>agile</span> <span m='25090'>and</span> <span m='25180'>open,</span> <span m='26100'>is</span> <span m='27310'>I</span> <span m='27580'>have</span> <span m='27860'>a</span> <span m='27940'>lot</span> <span m='28240'>of</span> <span m='28320'>freedom</span> <span m='28950'>to</span> <span m='29130'>improve</span> <span m='29590'>the</span> <span m='29650'>business</span> <span m='30090'>in</span> <span m='30190'>any</span> <span m='30320'>way</span> <span m='30720'>I</span> <span m='31480'>see</span> <span m='31840'>fit.</span> <span m='33080'>That</span> <span m='33360'>could</span> <span m='33510'>be</span> <span m='33700'>with</span> <span m='34010'>hiring</span> <span m='34500'>a</span> <span m='34540'>new</span> <span m='34710'>person</span> <span m='35950'>that</span> <span m='36180'>could</span> <span m='36450'>make</span> <span m='36840'>a</span> <span m='37750'>impact</span> <span m='38130'>on</span> <span m='38190'>the</span> <span m='38250'>company.</span> <span m='38650'>That</span> <span m='38840'>could</span> <span m='38990'>be</span> <span m='39680'>new</span> <span m='39810'>technology.</span> <span m='40720'>That</span> <span m='40910'>could</span> <span m='41040'>be</span> <span m='41210'>developing</span> <span m='41730'>some</span> <span m='41910'>internal</span> <span m='42280'>tooling.</span> </p><p><span m='43150'>That</span> <span m='43310'>could</span> <span m='43460'>be</span> <span m='43900'>rearranging</span> <span m='45940'>structure</span> <span m='46830'>or</span> <span m='47140'>how</span> <span m='47310'>we</span> <span m='47420'>manage</span> <span m='47720'>projects</span> <span m='48200'>and</span> <span m='48300'>so</span> <span m='48490'>on.</span> <span m='48660'>So</span> <span m='49980'>as</span> <span m='50100'>long</span> <span m='50280'>as</span> <span m='50370'>I</span> <span m='50450'>can</span> <span m='50610'>show</span> <span m='50860'>an</span> <span m='50920'>improvement</span> <span m='51410'>for</span> <span m='51690'>it, it's</span> <span m='51940'>pretty</span> <span m='52140'>much</span> <span m='52690'>open</span> <span m='53300'>that</span> <span m='53600'>I</span> <span m='53730'>can</span> <span m='53900'>implement it.</span> <span m='54360'>And</span> <span m='54630'>that's</span> <span m='54810'>what</span> <span m='54910'>I</span> <span m='54950'>really</span> <span m='55210'>like.</span> <span m='55730'>There's</span> <span m='55820'>not</span> <span m='55960'>a</span> <span m='56010'>lot</span> <span m='56220'>of</span> <span m='56320'>red</span> <span m='56540'>tape</span> <span m='56910'>that's</span> <span m='57120'>blocking</span> <span m='57440'>me</span> <span m='57550'>from</span> <span m='57700'>doing</span> <span m='57920'>so.</span> </p><p><span m='60060'>And</span> <span m='60210'>that's</span> <span m='60440'>also,</span> <span m='60980'>in</span> <span m='61140'>regards</span> <span m='61530'>to</span> <span m='61880'>the</span> <span m='61980'>challenge</span> <span m='62440'>of</span> <span m='62550'>it,</span> <span m='62660'>too,</span> <span m='62910'>is</span> <span m='63070'>that,</span> <span m='63270'>because</span> <span m='63590'>it's so</span> <span m='63940'>open,</span> <span m='65480'>you</span> <span m='66140'>have</span> <span m='66330'>a</span> <span m='66370'>lot</span> <span m='66560'>of</span> <span m='66630'>freedom</span> <span m='67150'>to</span> <span m='70210'>make</span> <span m='70500'>improvements.</span> <span m='71220'>And</span> <span m='71370'>there's</span> <span m='71490'>really</span> <span m='71780'>not</span> <span m='72110'>someone</span> <span m='72500'>that's</span> <span m='72730'>telling</span> <span m='73160'>you</span> <span m='74200'>what</span> <span m='74460'>you're</span> <span m='74660'>supposed</span> <span m='74980'>to</span> <span m='75030'>be</span> <span m='75150'>doing,</span> <span m='75880'>day</span> <span m='76060'>in,</span> <span m='76240'>day</span> <span m='76440'>out,</span> <span m='77020'>exactly</span> <span m='77930'>every</span> <span m='78230'>hour,</span> <span m='78870'>like</span> <span m='79040'>you</span> <span m='79150'>would</span> <span m='80020'>some</span> <span m='80300'>other</span> <span m='81530'>minimum-wage</span> <span m='82280'>job</span> <span m='82630'>like</span> <span m='83500'>El Pollo Loco,</span> <span m='83810'>for</span> <span m='84080'>instance.</span> </p><p><span m='86790'>Some</span> <span m='87010'>of</span> <span m='87060'>the</span> <span m='87160'>key</span> <span m='87400'>decisions</span> <span m='88020'>that</span> <span m='88150'>I</span> <span m='88210'>made</span> <span m='88600'>in</span> <span m='89120'>my</span> <span m='89250'>career</span> <span m='89920'>that</span> <span m='90120'>led</span> <span m='90340'>me</span> <span m='90500'>to</span> <span m='90670'>where</span> <span m='90810'>I</span> <span m='90850'>am</span> <span m='91000'>today</span> <span m='92080'>is</span> <span m='92710'>that</span> <span m='92880'>I</span> <span m='92960'>spent</span> <span m='93310'>a</span> <span m='93400'>lot</span> <span m='93720'>of</span> <span m='93800'>time</span> <span m='94440'>learning</span> <span m='94820'>computers</span> <span m='95460'>early</span> <span m='95800'>on</span> <span m='96360'>in</span> <span m='97030'>middle</span> <span m='97240'>school</span> <span m='97740'>and</span> <span m='98060'>high</span> <span m='98210'>school.</span> <span m='101430'>Typically,</span> <span m='103990'>after</span> <span m='104340'>school</span> <span m='104760'>I</span> <span m='104820'>would</span> <span m='104990'>go</span> <span m='105160'>to</span> <span m='105290'>the</span> <span m='105360'>bookstore</span> <span m='106270'>or</span> <span m='106710'>the</span> <span m='106810'>library</span> <span m='107500'>and</span> <span m='107860'>read</span> <span m='108080'>books</span> <span m='108800'>because</span> <span m='109140'>they were</span> <span m='109340'>too</span> <span m='109460'>expensive</span> <span m='109890'>to</span> <span m='109990'>buy.</span> </p><p><span m='111380'>I</span> <span m='111460'>spent</span> <span m='111720'>a</span> <span m='111770'>lot</span> <span m='111940'>of</span> <span m='112000'>time</span> <span m='112930'>practicing</span> <span m='113800'>what</span> <span m='114090'>I</span> <span m='114150'>was</span> <span m='114350'>learning.</span> <span m='116660'>For</span> <span m='116910'>me,</span> <span m='117220'>the</span> <span m='117380'>way</span> <span m='117670'>I</span> <span m='117700'>like</span> <span m='117910'>to</span> <span m='118050'>learn</span> <span m='118260'>is,</span> <span m='118370'>I</span> <span m='118390'>like</span> <span m='118570'>to</span> <span m='118680'>get</span> <span m='118940'>a</span> <span m='119490'>good</span> <span m='119710'>overview</span> <span m='120100'>of</span> <span m='120150'>what</span> <span m='120310'>I'm</span> <span m='120420'>learning</span> <span m='120800'>and</span> <span m='120890'>then</span> <span m='121000'>go</span> <span m='121130'>back</span> <span m='121540'>and</span> <span m='121740'>actually</span> <span m='122470'>go</span> <span m='122610'>step</span> <span m='122880'>by</span> <span m='122980'>step</span> <span m='123280'>trying</span> <span m='123530'>to</span> <span m='123570'>implement</span> <span m='123970'>them.</span> <span m='124880'>So,</span> <span m='125230'>for</span> <span m='125390'>programming</span> <span m='125870'>books,</span> <span m='126140'>that would</span> <span m='126340'>actually be</span> <span m='126740'>trying</span> <span m='127020'>to</span> <span m='127070'>build</span> <span m='127370'>a</span> <span m='127410'>program</span> <span m='127900'>that</span> <span m='128070'>uses</span> <span m='128530'>the</span> <span m='128789'>technologies</span> <span m='129460'>that</span> <span m='129580'>I</span> <span m='129639'>learned.</span> </p><p><span m='132390'>And</span> <span m='132590'>then</span> <span m='132690'>just</span> <span m='132840'>continuing</span> <span m='133270'>from</span> <span m='133470'>there,</span> <span m='134760'>I</span> <span m='134850'>think</span> <span m='135020'>another</span> <span m='135250'>key</span> <span m='135460'>decision</span> <span m='136000'>was</span> <span m='136230'>that</span> <span m='136380'>I decided</span> <span m='136730'>to</span> <span m='136780'>get</span> <span m='136910'>a</span> <span m='136960'>job</span> <span m='137280'>out of</span> <span m='137390'>high</span> <span m='137500'>school</span> <span m='137720'>instead</span> <span m='137930'>of</span> <span m='138000'>going</span> <span m='138270'>to</span> <span m='138340'>college.</span> <span m='139420'>And</span> <span m='139560'>that's</span> <span m='139710'>because</span> <span m='139970'>I</span> <span m='140010'>had</span> <span m='140150'>the</span> <span m='140280'>opportunity</span> <span m='140850'>to</span> <span m='140960'>do</span> <span m='141140'>so.</span> <span m='141870'>If</span> <span m='142080'>I</span> <span m='142120'>didn't</span> <span m='142350'>have</span> <span m='142490'>the</span> <span m='142620'>opportunity,</span> <span m='143160'>then I'd</span> <span m='143430'>be</span> <span m='143580'>a</span> <span m='143620'>bit</span> <span m='143810'>hand-tied,</span> <span m='144390'>because</span> <span m='144700'>at</span> <span m='144820'>that</span> <span m='145030'>time,</span> <span m='145820'>a</span> <span m='145900'>lot</span> <span m='146060'>of</span> <span m='146110'>jobs</span> <span m='146560'>look</span> <span m='146720'>for</span> <span m='149600'>employees</span> <span m='150480'>with</span> <span m='150750'>degrees,</span> <span m='151970'>which,</span> <span m='152770'>in</span> <span m='153660'>my</span> <span m='153900'>opinion,</span> <span m='154270'>in</span> <span m='154400'>both</span> <span m='154660'>ways.</span> <span m='155000'>I</span> <span m='155060'>think,</span> <span m='155910'>in</span> <span m='156050'>some</span> <span m='156270'>cases,</span> <span m='156670'>that's</span> <span m='156900'>good.</span> <span m='157130'>In</span> <span m='157450'>other</span> <span m='157620'>cases,</span> <span m='158030'>depending</span> <span m='158390'>on</span> <span m='158430'>where</span> <span m='158560'>the</span> <span m='158690'>degree</span> <span m='159020'>came</span> <span m='159250'>from,</span> <span m='159490'>it</span> <span m='159570'>can</span> <span m='159720'>also</span> <span m='159950'>be</span> <span m='160470'>a hindrance,</span> <span m='161310'>depending on</span> <span m='161560'>what</span> <span m='161710'>they</span> <span m='161800'>learned.</span> </p><p><span m='163700'>How</span> <span m='163810'>difficult</span> <span m='164330'>is</span> <span m='164490'>it</span> <span m='164640'>to</span> <span m='164730'>get</span> <span m='164850'>a</span> <span m='164890'>job</span> <span m='165370'>in</span> <span m='165450'>my</span> <span m='165600'>industry?</span> <span m='166100'>It's</span> <span m='166300'>actually,</span> <span m='166770'>I</span> <span m='166850'>think,</span> <span m='167040'>pretty</span> <span m='167320'>easy.</span> <span m='169730'>The</span> <span m='170260'>difficulty</span> <span m='170930'>would</span> <span m='171120'>be</span> <span m='171500'>the</span> <span m='172050'>expert</span> <span m='172410'>knowledge</span> <span m='172850'>that</span> <span m='173220'>you</span> <span m='173340'>need</span> <span m='173510'>to</span> <span m='173600'>have</span> <span m='173850'>in</span> <span m='173930'>order</span> <span m='174120'>to</span> <span m='174210'>get</span> <span m='174380'>the</span> <span m='174440'>job.</span> <span m='175000'>You</span> <span m='175160'>need</span> <span m='175320'>to</span> <span m='175420'>know</span> <span m='175530'>how</span> <span m='175630'>to</span> <span m='175700'>program.</span> <span m='176530'>You</span> <span m='176650'>need</span> <span m='176840'>to</span> <span m='176940'>know--</span> <span m='177370'>at</span> <span m='177460'>least</span> <span m='177680'>in</span> <span m='177740'>my</span> <span m='177900'>job,</span> <span m='178290'>you need</span> <span m='178390'>to know</span> <span m='178500'>web-related</span> <span m='179120'>technologies.</span> <span m='180090'>You</span> <span m='180160'>need</span> <span m='180380'>to</span> <span m='180460'>demonstrate</span> <span m='181020'>the</span> <span m='181180'>ability</span> <span m='181460'>to</span> <span m='181650'>program</span> <span m='182210'>those</span> <span m='182750'>technologies.</span> <span m='184180'>And</span> <span m='184860'>you</span> <span m='185000'>need</span> <span m='185180'>to</span> <span m='185640'>demonstrate</span> <span m='187550'>efficient</span> <span m='188230'>time</span> <span m='189930'>usage</span> <span m='190760'>and</span> <span m='191850'>efficient</span> <span m='192260'>resource</span> <span m='192690'>usage</span> <span m='194320'>for</span> <span m='194630'>your</span> <span m='194740'>day-to-day</span> <span m='195090'>job.</span> </p><p><span m='196670'>A</span> <span m='196790'>lot</span> <span m='196960'>of</span> <span m='197000'>people can</span> <span m='197250'>program,</span> <span m='198060'>but</span> <span m='198280'>if</span> <span m='198460'>you're</span> <span m='198550'>programming</span> <span m='199020'>things</span> <span m='199350'>that</span> <span m='199830'>basically</span> <span m='200690'>aren't</span> <span m='200950'>what</span> <span m='201120'>we're</span> <span m='201310'>asking</span> <span m='201700'>to</span> <span m='201780'>be</span> <span m='202040'>built</span> <span m='202520'>or</span> <span m='202910'>wasting</span> <span m='203260'>time,</span> <span m='204100'>then</span> <span m='204550'>obviously</span> <span m='205010'>that's</span> <span m='205330'>not good</span> <span m='205660'>for</span> <span m='205790'>the</span> <span m='205900'>company.</span> </p><p><span m='207460'>Work-life</span> <span m='208070'>balance--</span> <span m='208760'>it</span> <span m='208980'>varies.</span> <span m='210690'>Some</span> <span m='210960'>weeks</span> <span m='211220'>are</span> <span m='211280'>very</span> <span m='211490'>busy.</span> <span m='212280'>You</span> <span m='212440'>put</span> <span m='212700'>in</span> <span m='213320'>50,</span> <span m='213620'>60</span> <span m='213990'>hours.</span> <span m='214900'>Some</span> <span m='215140'>weeks</span> <span m='215400'>are</span> <span m='215640'>pretty</span> <span m='216000'>relaxed.</span> <span m='216430'>You'll</span> <span m='216540'>put</span> <span m='216740'>in</span> <span m='216890'>maybe</span> <span m='217310'>35</span> <span m='217640'>to</span> <span m='217970'>40.</span> <span m='220840'>My</span> <span m='221130'>job</span> <span m='221420'>is</span> <span m='221590'>about</span> <span m='222170'>9:00</span> <span m='222600'>to</span> <span m='222880'>6:00</span> <span m='223290'>normally,</span> <span m='224380'>Monday</span> <span m='224600'>through</span> <span m='224710'>Friday,</span> <span m='225140'>so</span> <span m='225630'>my</span> <span m='225780'>weekends</span> <span m='226260'>are</span> <span m='226540'>pretty</span> <span m='226720'>free.</span> <span m='227990'>And</span> <span m='228810'>so are</span> <span m='229070'>my</span> <span m='229200'>nights.</span> </p><p><span m='229950'>But</span> <span m='230910'>because</span> <span m='231190'>I'm</span> <span m='231320'>on</span> <span m='231420'>call</span> <span m='231680'>24/7</span> <span m='232970'>due</span> <span m='233330'>to</span> <span m='233520'>what</span> <span m='233750'>I</span> <span m='233810'>work</span> <span m='234080'>on</span> <span m='234340'>with</span> <span m='234570'>servers,</span> <span m='236270'>sometimes</span> <span m='236690'>I</span> <span m='237040'>can</span> <span m='237310'>be</span> <span m='239270'>called</span> <span m='239740'>to</span> <span m='239930'>do</span> <span m='240100'>work</span> <span m='240870'>when I'm</span> <span m='242010'>not</span> <span m='242310'>at</span> <span m='242570'>work.</span> <span m='243070'>And</span> <span m='243360'>that</span> <span m='243390'>would</span> <span m='243510'>just</span> <span m='243730'>be</span> <span m='244550'>managing</span> <span m='244890'>servers.</span> <span m='245250'>So</span> <span m='245390'>depending</span> <span m='245680'>on</span> <span m='245760'>the</span> <span m='245830'>severity</span> <span m='246410'>of</span> <span m='246540'>the</span> <span m='246740'>incident,</span> <span m='247700'>that</span> <span m='247900'>could</span> <span m='248060'>be</span> <span m='248180'>a</span> <span m='248250'>simple</span> <span m='248540'>fix</span> <span m='248870'>that</span> <span m='248990'>I</span> <span m='249020'>can</span> <span m='249170'>do</span> <span m='249290'>from</span> <span m='249410'>my</span> <span m='249510'>phone,</span> <span m='249920'>or</span> <span m='250060'>may</span> <span m='250220'>require</span> <span m='250620'>me</span> <span m='250790'>to</span> <span m='251380'>find</span> <span m='251630'>an</span> <span m='251720'>actual</span> <span m='252040'>computer</span> <span m='252650'>and</span> <span m='253710'>restore</span> <span m='254190'>whatever</span> <span m='254590'>service</span> <span m='255390'>was</span> <span m='256570'>impacted.</span> </p><p><span m='258762'>That's pretty much</span> <span m='259209'>it.</span> </p>","file":{"id":294032,"video_id":"2701214335001","name":"814-Rob-CTO-CIO2","duration":260134,"thumbnail_url":null}});