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LEAD FACILITATOR, IN-DEPTH: The Slow Process Of Making Changes In Large Organizations

About this video 

Shira, a lead facilitator at a nonprofit for literacy improvement, describes the challenges of her job, what she likes most, her key decisions, how to get into the industry, and work-life balance. She tells us that the greatest challenge in her job is making changes in large organizations because it is a long process that takes a lot of persistence.

Degree: Education - English Language and Literature - Language and Literacy
Job Title: Lead Facilitator
Employer: HILL

Job Summary: Adult Basic and Secondary Education and Literacy Teachers and Instructors

Job Description

Adult literacy and General Education Development (GED) teachers instruct adults and youths who are out of school in basic skills, such as reading, writing, and speaking English. They also help students earn their GED or high school diploma.

On-the-Job Training

Internship/residency

Certification Requirement
Many states require adult literacy and GED teachers to have a teaching certificate to work in government-run programs.

Quick Facts

Average salary
Average salary
National Statistic Change Location
Confirm
$30,000 - $85,000
Projected job growth
Projected Job Growth
10 to 20 percent
Typical schedule
Typical schedule
Full-time, Seasonal
Typical workplace
Typical workplace
Office, Remote, Military, Hospital / Clinic, Indoor
Personal qualities
Personal Qualities
Patience, Verbal communication skills, Written communication skills
P3.instances[0].transcript.parse_transcript_data({"transcript":"<p><span m='230'>What</span> <span m='450'>I</span> <span m='510'>love</span> <span m='740'>most</span> <span m='1100'>about</span> <span m='1340'>my</span> <span m='1470'>job</span> <span m='2140'>is</span> <span m='2760'>that</span> <span m='3000'>I</span> <span m='3060'>have</span> <span m='3290'>the</span> <span m='3410'>opportunity</span> <span m='4050'>to</span> <span m='4140'>work</span> <span m='4430'>with</span> <span m='4580'>a</span> <span m='4770'>lot</span> <span m='4980'>of</span> <span m='5080'>different</span> <span m='5370'>kinds</span> <span m='5620'>of</span> <span m='5660'>people.</span> <span m='6140'>I</span> <span m='6260'>work</span> <span m='6460'>with</span> <span m='6710'>kids,</span> <span m='7590'>I</span> <span m='7750'>work</span> <span m='8080'>with</span> <span m='8380'>grownups,</span> <span m='9300'>and</span> <span m='9420'>I</span> <span m='9510'>work with</span> <span m='9710'>grownups</span> <span m='9995'>of</span> <span m='10280'>all</span> <span m='10640'>different</span> <span m='10950'>sorts,</span> <span m='11340'>administrators,</span> <span m='12270'>teachers,</span> <span m='13700'>and</span> <span m='13820'>people</span> <span m='14120'>who</span> <span m='14210'>really</span> <span m='14420'>have</span> <span m='14590'>the</span> <span m='14670'>power</span> <span m='15040'>to</span> <span m='15100'>make</span> <span m='15280'>significant</span> <span m='15820'>changes</span> <span m='16235'>in the</span> <span m='16650'>education</span> <span m='17106'>of</span> <span m='17562'>students.</span> </p><p><span m='18930'>So</span> <span m='19890'>I</span> <span m='20010'>would</span> <span m='20130'>say</span> <span m='20290'>what</span> <span m='20510'>the</span> <span m='20600'>greatest</span> <span m='21090'>challenge</span> <span m='21465'>is</span> <span m='21840'>in</span> <span m='21950'>my</span> <span m='22080'>job</span> <span m='22500'>is,</span> <span m='22700'>that</span> <span m='22960'>we</span> <span m='23090'>work</span> <span m='23390'>to</span> <span m='23510'>change</span> <span m='23830'>organizations.</span> <span m='24890'>And</span> <span m='25130'>that</span> <span m='25370'>takes</span> <span m='25740'>a</span> <span m='26020'>really</span> <span m='26110'>long</span> <span m='26420'>time.</span> <span m='27880'>It</span> <span m='28450'>takes</span> <span m='28750'>a</span> <span m='28820'>lot</span> <span m='29060'>of</span> <span m='29390'>persistence,</span> <span m='32750'>and</span> <span m='33180'>gentleness</span> <span m='34560'>on</span> <span m='34750'>my</span> <span m='35140'>end.</span> <span m='36390'>And</span> <span m='36670'>it</span> <span m='37060'>just</span> <span m='37270'>takes</span> <span m='37490'>a</span> <span m='37560'>lot</span> <span m='37760'>of</span> <span m='37860'>work</span> <span m='37990'>to move</span> <span m='38340'>organizations.</span> </p><p><span m='39790'>So</span> <span m='40110'>was</span> <span m='40230'>there</span> <span m='40420'>a key</span> <span m='40560'>moment</span> <span m='41110'>for</span> <span m='41230'>me</span> <span m='41660'>as</span> <span m='41900'>I</span> <span m='42470'>decided</span> <span m='42960'>to</span> <span m='43060'>take</span> <span m='43410'>this</span> <span m='43700'>path?</span> <span m='44290'>I</span> <span m='44370'>think</span> <span m='44630'>the</span> <span m='44720'>key</span> <span m='44920'>moment</span> <span m='45280'>was,</span> <span m='45950'>when</span> <span m='46330'>I</span> <span m='46410'>was</span> <span m='46550'>in</span> <span m='46640'>college,</span> <span m='47510'>I</span> <span m='47540'>was</span> <span m='48310'>going</span> <span m='48540'>to</span> <span m='48650'>double</span> <span m='48900'>major</span> <span m='49300'>in</span> <span m='49700'>English</span> <span m='50540'>and</span> <span m='51980'>in</span> <span m='52414'>music.</span> <span m='54150'>And</span> <span m='54550'>what</span> <span m='55020'>I</span> <span m='55100'>decided</span> <span m='55700'>was</span> <span m='56640'>that</span> <span m='57110'>I</span> <span m='57580'>loved</span> <span m='58050'>teaching.</span> <span m='58520'>And</span> <span m='60040'>how</span> <span m='60230'>was</span> <span m='60410'>I</span> <span m='60480'>going</span> <span m='61900'>be</span> <span m='62090'>able</span> <span m='62590'>to</span> <span m='63560'>be</span> <span m='63850'>equipped</span> <span m='64250'>to</span> <span m='64650'>teach</span> <span m='65450'>just</span> <span m='65840'>with</span> <span m='66380'>this</span> <span m='67610'>grand</span> <span m='68120'>amount</span> <span m='68390'>of</span> <span m='68490'>knowledge</span> <span m='68900'>in English</span> <span m='69110'>and</span> <span m='69440'>grand</span> <span m='70070'>amount</span> <span m='70480'>of knowledge</span> <span m='70755'>in</span> <span m='71030'>music?</span> <span m='71610'>And</span> <span m='71790'>so</span> <span m='71980'>from</span> <span m='72220'>there,</span> <span m='72530'>I</span> <span m='72610'>took</span> <span m='72900'>the</span> <span m='72990'>direction</span> <span m='73570'>of</span> <span m='73750'>doing</span> <span m='73980'>a</span> <span m='74460'>licensure</span> <span m='74530'>program</span> <span m='76580'>in</span> <span m='77500'>education.</span> <span m='78840'>And</span> <span m='79330'>that</span> <span m='79650'>was</span> <span m='79820'>really</span> <span m='80090'>what</span> <span m='80360'>defined</span> <span m='81180'>for</span> <span m='81410'>me</span> <span m='82850'>where</span> <span m='83130'>I</span> <span m='83180'>was</span> <span m='83380'>going</span> <span m='83650'>to</span> <span m='84030'>go</span> <span m='84290'>next.</span> </p><p><span m='85260'>Is</span> <span m='85660'>it</span> <span m='85740'>hard</span> <span m='86200'>to get a job</span> <span m='87560'>in</span> <span m='87650'>my</span> <span m='87770'>line</span> <span m='88010'>of</span> <span m='88070'>work?</span> <span m='89190'>I</span> <span m='89310'>would</span> <span m='89500'>say</span> <span m='90160'>yes,</span> <span m='90580'>because</span> <span m='90900'>the</span> <span m='90970'>work</span> <span m='91250'>that I</span> <span m='91430'>do</span> <span m='91570'>is</span> <span m='91690'>very</span> <span m='91900'>specific.</span> <span m='92950'>It</span> <span m='93090'>takes</span> <span m='93350'>very</span> <span m='93670'>specific</span> <span m='94290'>experience</span> <span m='95490'>to</span> <span m='95600'>be</span> <span m='95790'>somebody</span> <span m='96210'>who</span> <span m='96360'>knows</span> <span m='96670'>how</span> <span m='96860'>to</span> <span m='96940'>make</span> <span m='97140'>changes</span> <span m='97650'>within</span> <span m='98080'>a</span> <span m='98170'>very</span> <span m='98580'>large</span> <span m='98970'>organization,</span> <span m='100130'>and</span> <span m='100270'>also</span> <span m='100490'>somebody</span> <span m='100700'>who has</span> <span m='101110'>content</span> <span m='101610'>knowledge</span> <span m='101990'>and</span> <span m='102130'>what</span> <span m='102270'>it</span> <span m='102360'>takes</span> <span m='102620'>to</span> <span m='102740'>teach</span> <span m='103030'>children</span> <span m='103330'>how</span> <span m='103450'>to</span> <span m='103540'>read.</span> </p><p><span m='104990'>My</span> <span m='105270'>work-life</span> <span m='105800'>balance.</span> <span m='106210'>It</span> <span m='106430'>is</span> <span m='106870'>very,</span> <span m='107310'>very</span> <span m='107490'>difficult.</span> <span m='108300'>I</span> <span m='108400'>now</span> <span m='108450'>have</span> <span m='108690'>a</span> <span m='108890'>family,</span> <span m='110340'>and</span> <span m='111320'>it</span> <span m='111480'>is</span> <span m='111730'>a</span> <span m='112270'>very,</span> <span m='112760'>very</span> <span m='112980'>difficult.</span> <span m='113660'>I'm</span> <span m='113810'>constantly</span> <span m='114580'>working,</span> <span m='115430'>whether</span> <span m='115840'>it's</span> <span m='116130'>working</span> <span m='116520'>at</span> <span m='116710'>my</span> <span m='116840'>job</span> <span m='117860'>or</span> <span m='118050'>it's</span> <span m='118220'>working</span> <span m='118690'>to</span> <span m='120580'>support</span> <span m='121120'>my</span> <span m='121570'>husband</span> <span m='122360'>in</span> <span m='122510'>his</span> <span m='122830'>work--</span> <span m='124355'>he's a</span> <span m='124760'>professor,</span> <span m='125680'>and</span> <span m='126140'>he</span> <span m='126430'>has</span> <span m='126670'>a</span> <span m='126720'>lot</span> <span m='126940'>of</span> <span m='127020'>work</span> <span m='127350'>that</span> <span m='127440'>he</span> <span m='127630'>has</span> <span m='127820'>to</span> <span m='127960'>do--</span> <span m='128840'>or,</span> <span m='129320'>it's</span> <span m='129710'>attending to</span> <span m='129820'>my</span> <span m='129930'>child.</span> <span m='131009'>And</span> <span m='132830'>I'm</span> <span m='132960'>very</span> <span m='133190'>nervous</span> <span m='133640'>about</span> <span m='133860'>what</span> <span m='134020'>that</span> <span m='134180'>would</span> <span m='134540'>like</span> <span m='134830'>when</span> <span m='134950'>there</span> <span m='135100'>are</span> <span m='135930'>additional</span> <span m='136340'>children</span> <span m='136660'>in the</span> <span m='137078'>picture.</span> <span m='137496'>So</span> <span m='138750'>we'll</span> <span m='139130'>just</span> <span m='139340'>see.</span> <span m='139680'>We just</span> <span m='139810'>take</span> <span m='140050'>it one day</span> <span m='140350'>at a time.</span> 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